Policies

Refund, Lateness and No-show Policies :

Refund policy: 

1. If you wish to to request a refund, you must contact via email at Buckinghambootcamp@gmail.com.

2. Cancellations made within 24 hours of the session start time are not eligible for refund.

3. If the session is cancelled, you’re entitled to a full refund or for it to be rescheduled.

Lateness policy and No shows: 

1. If you arrive late to a session, you are welcome to join in and enjoy the remainder of the session.

2. There will be no extension on time to accommodate late arrivals and also no partial refunds for the missed portion of the session.

3. If you fail to attend the scheduled session and fail to cancel before the 24 hour notice, you will be considered a no show.

4. No refunds will be issued for no-shows, as your spot was reserved and the session took place as scheduled. 

Earn as You exercise Terms and Conditions:

1. Eligibility
• The raffle is open to all participants who book and attend an Acrefit Bootcamp session.
• No additional purchase or payment is required beyond the standard session booking.

2. Entry
• Each attendee will automatically receive one raffle entry per attended session.
• Only those who attend the session are eligible for entry.
• Entries are non-transferable.

3. Prize & Winner Selection
• Prizes will be announced in advance and may vary.
• Winners will be selected randomly from eligible entries.
• The draw will take place within the last session of the month.
• Winners will be contacted in person or through a text message.

4. General Conditions
• The raffle is a free prize draw and not a paid lottery, in compliance with UK regulations.
• Acrefit reserves the right to modify or cancel the raffle at any time.
• By participating, entrants agree to these terms.

These policies ensures that we can maintain a consistent and high-quality experience for all involved.